Customership, ethics and interaction skills -Fanni NSOS25K

 The most important ethical aspects as a social care professional In the assignment I used the given materials as a reference. The client's benefit comes first Human dignity and human rights must be respected I make decisions responsibly and behave honestly I'm respectful in interactions Every person is a whole individual The client should have the opportunity to participate in decision process I respect the client's privacy and remember confidentiality Pic: geralt 2025, Pixabay

  I created the mind map using a program "Canva" References: Patricia Benner's theory "From Novice to Expert"

T he criteria for good care and service mean that the client receives proper and necessary care when it is needed. The client has the right to evidence-based and high-quality treatment.  The customer must be treated with respect and they have the right to receive information about their situation. Self-determination is important, which means that care is planned in cooperation with the client, and they have the right to refuse treatment. Decisions are made with thinking the client's benefits. The client should be aware of their rights.  If the treatment doesn't meet expectations, a discussion with social and healthcare staff can solve the situation but a written objection can also be given to the director responsible. A patient ombudsman is needed when a client feels that they haven't received proper care or help; the care has been incorrect or dangerous or it hasn't been received on time. The patient ombudsman advices and advocates clients for their rights. It promotes...

I got to know a website called "Pelastakaa Lapset ry". It is a client organization that promotes children's rights. Besides their websites they also use for example Instagram, YouTube and Facebook. By using social media they try to share information and wake emotions in people for example using pictures. In Facebook they post information about upcoming events and current news. On Instagram they campaign for things related to donations. On YouTube there is a lot of informative content and personal experience stories.  When thinking about advantages and disadvantages of using social media: Using social media it is easy to reach people, raise awareness and get people to donate.  But things related to children you must be really careful online. Also the organization's campaigning on social media takes time and skills.  I would develop the organization so that there would be more collaboration with schools in social media: Training and raising awareness for teachers online...