Reflection about cultural communication

I learned from cultural communication that adapting to a new, different culture can bring many challenges. There are many different languages ​​in the world, which can be completely different from each other (for example different letters and pronunciation). Social life is different in different cultures. Some countries are more social than others and people need socialization more in their lives. People come from different backgrounds and employment opportunities in another culture can be a positive or negative surprise. Jobs in different countries can be very different depending the standard of living. People can have their own personal needs related to the culture, which are not important to someone from another culture, such as religion, clothing, routines.


What I consider when meeting a client from another culture: I am open and want to talk to them, so I can get to know them better. I ask them politely if there is something about their culture that concerns me. I stay respectful, do not ask too personal questions, and give them space to explore their culture. I also let them explore mine in peace.

 

If I don't understand the client's cultural perspective, I still try to understand that there are some things that the other culture cannot be flexible about, for example because of history or some perspective. I stay curious and empathetic towards the other by asking questions and listening.


In different cultures aging is related in different ways. Let's pretend that I have a client who is 50 years old, whose culture considers them old and who wants to retire. First, I would find out about their culture and then ask them what they would like to do. Is it possible for them to still work for health reasons and do they want to? I would ask what interests he has. I would help them by telling them about my culture, how we do things and how in our culture the experiences and opinions of older people are valued and how important their ideas are. I would tell them that in our culture everyone is appreciated in the work community, age doesn’t matter and everyone's work is important.

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